Privacy Policy

Last Updated: May 11, 2026

Introduction

zenith-ledge ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you:

Fill out contact forms or service request forms
Subscribe to our communications
Engage our consulting services
Communicate with us via email or other channels

This information may include your name, email address, company name, job title, and any other details you choose to share.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address and general location data
Browser type and version
Pages visited and time spent on pages
Referring website or source
Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested services
To communicate with you about our services, updates, and relevant information
To improve our website functionality and user experience
To analyze website usage and trends
To comply with legal obligations and protect our legal rights
To prevent fraud and enhance security

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
Legal obligation: Processing is necessary for us to comply with the law
Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers: Third-party vendors who assist us in operating our website and delivering our services (e.g., hosting providers, email services)
Legal requirements: When required by law, court order, or governmental authority
Business transfers: In connection with any merger, sale of company assets, or acquisition

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

Inquiry and contact form data: 24 months from last contact
Client engagement data: 7 years after engagement completion (for legal and accounting purposes)
Marketing communications: Until you unsubscribe or request deletion
Website analytics data: 26 months

Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data under certain conditions
Right to restrict processing: Request that we limit how we use your data
Right to data portability: Request transfer of your data to another organization or directly to you
Right to object: Object to our processing of your data for certain purposes
Rights related to automated decision-making: Protection from decisions made solely by automated processing

To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about our cookie practices, please review our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. When we transfer data outside the EEA or UK, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Other legally approved transfer mechanisms

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: 47 Whitfield Street, London W1T 4HB, United Kingdom

Supervisory Authority

If you are located in the EEA or UK and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

For the UK: Information Commissioner's Office (ICO)
Website: https://zenith-ledge.com